COMPLAINT FORMS BY LOCATION

September - November 2003

September - November 2002

Ash

1

Beltinge

2

Birchington

1

1

Canterbury

4

2

Dover

1

Herne Bay

25

24

Kingsdown

2

Manston

1

Marshside

4

Minster

7

Monkton

1

1

Ramsgate

299

93

St. Nicholas at Wade

8

2

Sandwich

1

Tankerton

3

Walmer

1

Westgate on Sea

79

20

Whitstable

1

Total

428

156

\ during September - November 2003 428 forms generated 889 complaints

\ during September - November 2002 156 forms generated 260 complaints

September - November 2003 total number of complainants was 31

September - November 2002 total number of complainants was 26

CAUSAL FACTORS

September - November 2003

September - November 2002

Noise

398

113

Pollution

142

15

Low Flying

249

111

Repeated Approaches

3

3

Off Route

74

6

Other

0

0

Not Related

23

12

TOTAL

889

260

TOP 10 COMPLAINTS GENERATED

September - November 2003

NO.

DATE

TIME

ARR/DEP

RWY

NOC

AIRLINE

1

11.10.03

2348

Dep

10

7

African International

2

30.09.03

0054

Dep

10

6

British European

3

08.10.03

2352

Dep

28

5

MK Airlines

4

13.10.03

2353

Dep

10

5

MK Airlines

5

17.10.03

0103

Dep

10

5

MK Airlines

6

15.09.023

1159

Arr

10

4

MK Airlines

7

17.09.03

2257

Dep

10

4

MK Airlines

8

01.10.03

2256

Dep

28

4

MK Airlines

9

04.11.03

2258

Dep

10

4

MK Airlines

10

23.11.03

2257

Dep

10

4

MK Airlines

DEPARTURES SUMMARY 

September - November 2003

September - November 2002

Total

Rwy 28

%

Rwy 10

%

Total

Rwy 28

%

Rwy 10

%

September 03

September 02

Heavy

138

60

43.5

78

56.5

Heavy

81

30

37.0

51

63.0

Light

1014

392

38.7

622

61.3

Light

1136

385

33.9

751

66.1

Total

1152

452

39.2

700

60.8

Total

1217

415

34.1

802

65.9

October 03

October 02

Heavy

127

65

51.2

62

48.8

Heavy

113

53

46.9

60

53.1

Light

755

433

57.4

322

42.6

Light

662

401

60.6

261

39.4

Total

882

498

56.5

384

43.5

Total

775

454

58.6

321

41.4

November 03

November 02

Heavy

86

42

48.8

44

51.2

Heavy

106

80

75.5

26

24.5

Light

713

390

54.7

323

45.3

Light

539

410

76.1

129

23.9

Total

799

432

54.1

367

45.9

Total

645

490

76.0

155

24.0

September 03 - November 03

Airport Movements

Sep-03

Oct-03

Nov-03

Quarterly Total

Fixed Wing

2296

1755

1603

5654

Helicopters

60

106

78

244

Total

2356

1861

1681

5898

Runway Utilisation

Runway 10

1396

765

718

2879

Runway 28

900

990

885

2775

Total

2296

1755

1603

5654

Movements between

2300-0700

14

12

2

28

Training between

2300-0700

0

0

0

0

Departures to Europe between

0600-0700

0

0

0

0

Arrivals from United States between

0600-0700

0

0

0

0

Engine runs between

2100-2300

0

0

0

0

Engine runs between

2300-0800

0

0

0

0

Identified Breaches in Noise
Abatement Procedures

0

0

0

0

Incidents Under Investigation

0

0

0

0

September - November 2002

Airport Movements

Sep-02

Oct-02

Nov-02

Quarterly Total

Fixed Wing

2440

1546

1291

5277

Helicopters

174

110

186

470

Total

2614

1656

1477

5747

Runway Utilisation

Runway 10

1608

635

302

2545

Runway 28

832

911

989

2732

Total

2440

1546

1291

5277

Movements between

2300-0700

9

7

7

23

Training between

2300-0700

0

0

0

0

Departures to Europe between

0600-0700

0

0

0

0

Arrivals from United States between

0600-0700

1

0

0

1

Engine runs between

2100-2300

0

1

0

1

Engine runs between

2300-0800

0

0

0

0

Identified Breaches in Noise
Abatement Procedures

0

0

0

0

Incidents Under Investigation

0

0

0

0

September - November 2003

Sep-03

Oct-03

Nov-03

Quarterly Totals

%

%

%

%

Total Fixed Wing Movements

2296

100.0

1755

100.0

1603

100.0

5654

100

Total Movements Rwy 28

900

39.2

990

56.4

885

55.2

2775

49.1

Total Movements Rwy 10

1396

60.8

765

43.6

718

44.8

2879

50.9

Breakdown by Category

Total Movements Rwy 28

900

100.0

990

100.0

885

100.0

2775

100

Total Light Movements Rwy 28

779

86.6

860

86.9

782

88.4

2421

87.2

Total Heavy Movements Rwy 28

121

13.4

130

13.1

103

11.6

354

12.8

Total Movements Rwy 10

1396

100.0

765

100.0

718

100.0

2879

100

Total Light Movements Rwy 10

1250

89.5

648

84.7

646

90.0

2544

88.4

Total Heavy Movements Rwy 10

146

10.5

117

15.3

72

10.0

335

11.6

Total Heavy Movements

267

100.0

247

100.0

175

100.0

689

100

Total Heavy Movements Rwy 28

121

45.3

130

52.6

103

58.9

354

51.4

Total Heavy Movements Rwy 10

146

54.7

117

47.4

72

41.1

335

48.6

Sep-02

Oct-02

Nov-02

Quarterly Totals

%

%

%

%

Total Fixed Wing Movements

2440

100.0

1546

100.0

1291

100.0

5277

100

Total Movements Rwy 28

832

34.1

911

58.9

989

76.6

2732

51.8

Total Movements Rwy 10

1608

65.9

635

41.1

302

23.4

2545

48.2

Breakdown by Category

Total Movements Rwy 28

832

100.0

911

100.0

989

100.0

2732

100

Total Light Movements Rwy 28

751

90.3

797

87.5

821

83.0

2369

86.7

Total Heavy Movements Rwy 28

81

9.7

114

12.5

168

17.0

363

13.3

Total Movements Rwy 10

1608

100.0

635

100.0

302

100.0

2545

100

Total Light Movements Rwy 10

1517

94.3

519

81.7

258

85.4

2294

90.1

Total Heavy Movements Rwy 10

91

5.7

116

18.3

44

14.6

251

9.9

Total Heavy Movements

172

100.0

230

100.0

212

100.0

614

100

Total Heavy Movements Rwy 28

81

47.1

114

49.6

168

79.2

363

59.1

Total Heavy Movements Rwy 10

91

52.9

116

50.4

44

20.8

251

40.9